We use some key terms in our Notice that you should know as you read the information.

• Customers include Learners and their Parents, Teachers, and Partners

  • Learners are the minors (18 years and younger) who participate in Outschool activities

  • Parents are the parents or legal guardians of the Learners

  • Teachers are the independent contractors – either individuals or organizations – who offer, classes through Outschool’s platform

  • Partners are companies (third parties) that we work with, such as schools, technology vendors, employers, or non-profit organizations, and who are not “teachers”

Website Visitors and General Consumers (anyone) 

We collect information through technology for website visitors who do not engage with us directly, please see the Technology and cookies and trackers section below for more information. If you interact on our website, we will track your activities online, but we do not know who you are. 

However, if you submit a form with your contact information, we will engage with you as requested and may follow up with you to further build a relationship, generally through Communications and  Marketing. You can opt out of marketing communications at any time. 

Anyone can engage with us in certain areas: Communications, Social Media, and Marketing. Each is addressed below in more detail. 

How do we collect this information? This information is typically provided by you voluntarily. Where it is not voluntary, it may be in the realm of employment or legal proceedings and follow the requirements of applicable law. In addition, we buy services or information that help us learn more about you and communicate with you.

Why do we collect this information? We respond or initiate communications in provision of the Activities or in response to a request. This is based on the requirement to provide you services or our legitimate interest to grow our business and understand our Customers and their needs better. Our legitimate interest in this relates to sending you the request, in which you may choose to respond or not and can choose to ask us not to contact you for those purposes. Given this, our legitimate interest is not outweighed by the risk to you. 

We may disclose your personal data to the following categories of third parties:

• Teachers: When Parents sign up for Services, they agree that Teachers may receive certain personal data about the Parents and their Learners including classes they have taken and requests or needs. Teachers are not our employees or agents, and do not process personal data on our behalf, but we do have requirements they must agree to follow on what they can do with personal data. We act as limited agents for our Teachers to process payments from Teachers for Classes. Please note that in some cases, classes are taught by a “Teacher” that is actually an organization, group, or team of instructors. In such cases, class recordings may be accessed by the entire organization, and access would not necessarily be limited to a single individual Educator. Teachers may also need to engage others to assist.

• Other Customers: Members of a class or activity will be able to see, hear, and read the interactions with the other members, unless a Learner private messages a Teacher. This may include other Parents, Learners, and other individuals any member of the activity or class requires in order to participate, such as an interpreter. However, no one should have other individuals involved in class that should not be there for a legitimate and pre-approved purpose. Outschool prohibits non-approved people on our site engaging with Learners or other Customers.

We are located in the United States. Our service providers are located and process personal data in various countries, primarily the United States, Canada, Australia, New Zealand, and the United Kingdom (these are where most of our Teachers are from). Our third-party analytics and advertising vendors are located in the same countries, but may also include local vendors for the European Union, United Kingdom, South Korea, and Japan. We also have support services in Kenya, Africa. This may not be a complete list and not all personal information may go to each country listed. Please contact us if you would like more information.

If transferring your data outside your country requires your consent or other transfer process, we intend to follow the requirements. In most cases, our legal reason for processing your information is to complete a contract with you, generally to provide the Services you have engaged in with us, whether free or paid or to allow you to provide Services on our platform. Please let us know if you have any questions.

We are located in the United States. Our service providers are located and process personal data in various countries, primarily the United States, Canada, Australia, New Zealand, and the United Kingdom (these are where most of our Teachers are from). Our third-party analytics and advertising vendors are located in the same countries, but may also include local vendors for the European Union, United Kingdom, South Korea, and Japan. We also have support services in Kenya, Africa. This may not be a complete list and not all personal information may go to each country listed. Please contact us if you would like more information.

If transferring your data outside your country requires your consent or other transfer process, we intend to follow the requirements. In most cases, our legal reason for processing your information is to complete a contract with you, generally to provide the Services you have engaged in with us, whether free or paid or to allow you to provide Services on our platform. Please let us know if you have any questions.

We are located in the United States. Our service providers are located and process personal data in various countries, primarily the United States, Canada, Australia, New Zealand, and the United Kingdom (these are where most of our Teachers are from). Our third-party analytics and advertising vendors are located in the same countries, but may also include local vendors for the European Union, United Kingdom, South Korea, and Japan. We also have support services in Kenya, Africa. This may not be a complete list and not all personal information may go to each country listed. Please contact us if you would like more information.

If transferring your data outside your country requires your consent or other transfer process, we intend to follow the requirements. In most cases, our legal reason for processing your information is to complete a contract with you, generally to provide the Services you have engaged in with us, whether free or paid or to allow you to provide Services on our platform. Please let us know if you have any questions.